Water Production Journeyman Operator

Posted: 01/28/2024


--- The salary advertised represents Step 1 on the pay table.
Additional steps may be available depending on qualifications. ---
Under general supervision, performs daily work assignments for the Water Production Division of the Utilities Department in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.

Recruitment Qualifications

Required at the time of hire:

  • High School Diploma or GED equivalent;
  • Current Water Supply Level 4 (WS4) certification* issued by the New Mexico Water Quality Control Commission;
  • Valid Traffic Control Supervisor (TCS) certification;
  • Successful completion of NM811 training (Excavation Law Class) within sixty (60) days; and
  • Valid New Mexico Class A Commercial Driver’s License with Tank (N) endorsement and a driving record acceptable to the City of Alamogordo. Drivers shall be granted a period of six (6) months to upgrade and remove an automatic transmission (E) restriction if one exists.
  • Valid Water Sample Tech 1 (WST1) or Water Sample Tech 2 (WST2) issued by the New Mexico Water Quality Control Commission.
* The NMED Utility Operator Certification Program determines minimum qualifications for certifications. Testing eligibility and renewal requirements are subject to change pursuant to the Program.

Essential Duties

  • Understands water treatment theory/technology and applies that knowledge to the water treatment process;
  • Interprets all charts, trends, graphs, and test results;
  • Ensures that water operations comply with operating guidelines and that treated water is safe and acceptable entering the distribution system;
  • Performs the more complex troubleshooting, maintenance of equipment, and water treatment process;
  • Participates in an annual review of various programs, including Emergency Action Plan, Distribution Site Sampling Plan, Hazard Communications, Standard Operating Procedures (SOPs), and Confined Space Program; revises and updates as appropriate;
  • Inspects potable water production equipment and facilities to locate and report needed repairs and maintenance; reports and/or corrects unsafe working conditions;
  • Receives supplies delivered and ensures that they are properly stored; reports need for materials to supervisory staff; 
  • Participates in a variety of special projects, such as the construction of piping and structural systems related to water treatment processes and conveyance;
  • Operates a variety of heavy equipment, including backhoes, excavators, front-end loaders, bulldozers, dump trucks, and tractor-trailer combinations;
  • Responsible for proper traffic control compliance using the Manual of Uniform Traffic Control Devices (M.U.T.C.D.) standards to ensure employee safety with equal considerations for public safety and convenience;
  • Maintains and updates accurate records for the treatment process and prepares logbook entries;
  • Installs, maintains, repairs, modifies, troubleshoots, and services potable water production operations machinery and equipment, including pumps, valves, motors, meters, tanks, reservoirs, feeders, and online analyzers; changes lubrications;
  • Generates SOPs for troubleshooting, maintenance of equipment, and water treatment process;
  • Becomes familiar with operation manuals such as maintenance, treatment, and safety;
  • Reads, records, and interprets information taken from computers, gauges, dials, and other instruments; acts on the information as appropriate;
  • Monitors, interprets, and adjusts computerized Supervisory Control and Data Acquisition (SCADA) controls;
  • Performs preventative maintenance; oils, greases, cleans, and otherwise services potable water production equipment; uses hand and power tools to remove, install, and make minor repairs, modifications, or additions to potable water production facilities;
  • Performs general potable water production facility upkeep such as sweeping, mopping, cleaning, sanding, and painting; performs general groundskeeping and housekeeping as required;
  • Ensures tools and equipment are properly maintained and meet any scheduled maintenance requirements;
  • Responds to customer complaints regarding water problems;
  • Checks, repairs, and performs preventative maintenance on pressure reducing/presser sustaining valves;
  • Regulates pressures and flow rates in accordance with demand, storage, and production from other sources;
  • Monitors, operates, maintains, troubleshoots, and adjusts potable water treatment process equipment, including pumps, motors, pressure-reducing valves, pressure-sustaining valves, pump control valves, water tanks, wells, chemical feed systems, and related plumbing components;
  • Controls the application of hazardous materials and chemicals associated with water treatment processes; 
  • Assists with daily rounds of wells, booster stations, and reservoirs; measures and records flow, pressure, and chemical feed dosages; records gallons pumped and number of hours each system ran the previous day;
  • Secures and transports hazardous chemicals to various facility locations and assists with the transport function by off-loading and loading hazardous chemicals for transport;
  • Runs routine laboratory tests to determine proper chemical treatment;
  • Maintains chemical feed pumps to ensure proper dosage of chemicals;
  • Calibrates water process equipment;
  • Maintains and calibrates various electronic and mechanical equipment;
  • Collects various water samples for laboratory analysis and performs simple water quality analysis tests;
  • Collects water samples to monitor and analyze residuals for disinfection control when needed;
  • Assists with the collection of all water compliance samples as required by the New Mexico Environment Department (NMED);
  • Conducts water analysis tests to ensure safety and water quality by collecting representative water samples and testing for contaminants and properties associated with water treatment processes; 
  • Collects representative water samples to be used by other agencies for water analysis testing for regulation compliance;
  • Assists in the development and implementation of appropriate operator training programs and conducts classes to improve operator knowledge, skills, and abilities;
  • Provides on-the-job training to less experienced employees as assigned; may be called upon to provide functional supervision on a project basis as needed;
  • Guides and explains operations to visiting groups; 
  • Assists other divisions during emergencies or as may be required to maintain quality service to customers;
  • Drives a City vehicle in the performance of duties;
  • Contributes to a high-quality work culture through participation in training and mentoring to develop skills, including safety-related training and skills;
  • Interacts professionally and provides excellent customer service to all levels of City staff and citizens to ensure high operational and service standards; and
  • Performs duties in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.
  • Must obtain and maintain required licenses and certifications;
  • Provides on-the-job training to less experienced personnel as assigned;
  • May be called upon to provide functional oversight at worksites;
  • Required to perform on-call rotation duties outside of normal work hours, including evenings, weekends, and holidays;
  • Non-traditional work hours are necessary during evenings, weekends, and holidays to prevent or reduce the disruption of water services to customers;
  • Maintains the confidentiality of information obtained during the performance of duties; and
  • Performs such other duties as may be assigned.
The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. 
Knowledge of:
  • Proper traffic control compliance using the Manual of Uniform Traffic Control Devices (M.U.T.C.D.) standards to ensure employee safety with equal considerations for public safety and convenience;
  • Occupational hazards and standard safety practices and procedures; safety practices when working around electricity, gas, water, and sewer systems;
  • Job related O.S.H.A. requirements;
  • Federal Safe Drinking Water Act (PL93-523);
  • New Mexico Environment Department Water Quality Bureau;
  • New Mexico Motor Vehicle Code;
  • City of Alamogordo Ordinances, City-wide Policies and Procedures, current City of Alamogordo Technical Standards, Departmental Standard Operating Procedures (SOPs), and any other applicable laws regulated by an outside authority;
  • Principles of customer relations;
  • Safe operation of vehicles and equipment;
  • Accepted methods of repair, rehabilitation, and operation of water supply and distribution system facilities;
  • Hydraulic and mechanical operations as applied to the operation of water production, storage, and distribution systems;
  • Methods, practices, equipment, and materials used in the daily maintenance of the water treatment processes;
  • Physical and technical aspects of water distribution systems, including water quality, cross-connection control, operations, and maintenance;
  • Chemical and physical processes in the treatment of drinking water pursuant to the Federal Safe Drinking Water Act;
  • Methods and techniques of maintaining, repairing, and troubleshooting the water treatment process; 
  • Operating principles of potable water production equipment such as valves, pumps, and motors;
  • Principles and practices of water treatment processes; 
  • Sampling methods and techniques;
  • Water treatment chemicals used within potable water production and their safe use and application;
  • Laboratory analysis techniques and health standards for water; and
  • Standard principles of the natural sciences including chemistry and biology.
Skill/Ability to:
  • Demonstrate proficiency in both oral and written communication; understand and follow instructions, drawings, and blueprints;
  • Perform tasks and other daily activities in a positive and professional manner alongside employees of varied backgrounds and personalities;
  • Attend work, as scheduled and on a regular basis, to effectively perform the position’s essential duties and responsibilities;
  • Exercise common sense and good judgment in the performance of essential duties;            
  • Establish and maintain effective working relationships with those contacted in the course of work;
  • Demonstrate professionalism and tact with the public; respond quickly and positively to customer complaints;
  • Operate office equipment, including a computer using the internet, MS Office, database, purchasing, and any other software and/or hardware used by the division; use electronic systems and processes to monitor and improve the productivity of assigned personnel and enter data into those and other City computer programs;
  • Type accurately and enter data at a speed that allows work to be completed timely;
  • Maintain accurate legible records, prepare technical reports and diagrams, status reports, and completion of work requests as required; 
  • Perform heavy manual labor; perform routine, intermediate, difficult, and complex maintenance, repairs, and installations to potable water production equipment such as pumps, valves, and electronic monitoring devices;
  • Adapt to changing technologies and learn the functionality of new equipment and systems;
  • Diagnose operating problems and take effective courses of action;
  • Read, interpret, and calibrate gauges and other recording devices; read, interpret, and understand technical manuals, drawings, blueprints, schematics, and diagrams;
  • Make sound technical decisions to maintain the water production process;
  • Make complex mathematical principles related to water operations;
  • Safely operate various light and heavy equipment used in the daily activities of the Division;
  • Tolerate outside working conditions, including exposure to adverse weather conditions; 
  • Manage simultaneous tasks and projects, and meet multiple deadlines;
  • Analyze problems; identify, recommend, and implement solutions;
  • Maintain professionalism under pressure;
  • Identify employee training needs and activities to improve employee performance;
  • Motivate, develop, and direct people as they work, identifying the best persons for each job;
  • Learn and apply principles of supervision and employee relations; and
  • Provide excellent customer service to ensure high operational and service standards are met and maintained for the citizens of Alamogordo.

Work Environment

  • Work is typically performed outdoors and may be subject to inclement weather conditions;
  • Daily physical labor that includes extended periods of sitting, standing, walking, kneeling, bending, reaching, climbing ladders, lifting heavy objects, and swinging heavy hammers;
  • May be subject to repetitive motion such as painting, digging, driving;
  • Lift and/or move items weighing up to fifty (50) pounds; the lifting of any object greater than fifty (50) pounds by a single individual is prohibited. Lifting objects, materials, or equipment weighing more than fifty (50) pounds requires the buddy system or the use of devices designed to assist with lifting or moving. Proper lifting techniques shall be used when lifting items of any weight;
  • The noise level in the work environment is usually moderate to loud;
  • May be exposed to hazardous traffic conditions as well as hazardous chemicals, contaminants, pathogens, and toxins;
  • Will work near gas lines, meters, and other utilities, including electricity;
  • Work will be performed near moving mechanical parts; and possibly in high or precarious places;
  • Hazards include exposure to insects, rodents, snakes, and other wildlife typical of the southwest;
  • Terrain may be uneven or undeveloped; and
  • Required to wear personal protective equipment (PPE) appropriate for job assignments, including protective footwear, marked by the manufacturer, with a minimum standard of M/F I/75/C75, 6" ankle height work boots, per current ASTM F2413 standard.


City Of Alamogordo
1376 E 9th St

Alamogordo, New Mexico, 88310