Posted: 06/19/2022

DESCRIPTION:
This position is eligible for advancement under the City's Automatic Promotion Policy.

Under general supervision, performs daily work assignments for the Water Production Division of the Utilities Department, in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.

RECRUITMENT QUALIFICATIONS:

Required at the time of hire:

  • High School Diploma or GED equivalent;
  • Experience working in a construction and/or maintenance environment;
  • Current Water Supply Level 3 (WS3) certification* issued by the New Mexico Water Quality Control Commission;
  • Valid New Mexico Class A Commercial Driver’s License with a driving record acceptable to the City of Alamogordo;
  • Or any equivalent combination of education, experience, and training which provide the required knowledge, skills, and abilities.

Required within forty-eight (48) months of hire date:

  • Water Supply Level 4 (WS4) certification* issued by the New Mexico Water Quality Control Commission.

Desired:

  • More than four (4) years of experience performing the functions of a water production operator.
  • Current Water Sample Tech 2 (WST2) issued by the New Mexico Water Quality Control Commission.

Minimum qualifications for water supply and sampling certifications are determined by the NMED Utility Operator Certification Program. Testing eligibility and renewal requirements are subject to change pursuant to the Program.

ESSENTIAL DUTIES:
  • Interprets all charts, trends, graphs and test results;
  • Ensures that water operations comply with operating guidelines and that treated water is safe and acceptable entering the distribution system;
  • Understands water treatment theory/technology and applies that knowledge to the water treatment process;
  • Inspects potable water production equipment and facilities to locate and report needed repairs and maintenance; reports and/or corrects unsafe working conditions;
  • Receives supplies delivered and ensures that they are properly stored; reports need for materials to supervisory staff; 
  • Participates in a variety of special projects such as construction of piping and structural systems related to water treatment processes and conveyance;
  • Operates a variety of heavy equipment including backhoes, excavators, front end loaders, bull dozers, forklifts, dump trucks, and tractor trailer combinations;
  • Maintains and updates accurate records for treatment process and prepares logbook entries;
  • Installs, maintains, repairs, modifies, troubleshoots and services potable water production operations machinery and equipment including pumps, valves, motors, meters, tanks, reservoirs, feeders, and online analyzers; change lubrications;
  • Generates and reviews Standard Operating Procedures for troubleshooting, maintenance of equipment, and water treatment process;
  • Becomes familiar with operation manuals such as maintenance, treatment, and safety;
  • Reads, records and interprets information taken from computers, gauges, dials, and other instruments; acts on the information as appropriate;
  • Monitors, interprets, and adjusts computerized Supervisory Control and Data Acquisition (SCADA) controls;
  • Performs preventative maintenance; oils, greases, cleans, and otherwise services potable water production equipment; uses hand and power tools to remove, install, and make minor repairs, modifications, or additions to potable water production facilities;
  • Performs general potable water production facility upkeep such as sweeping, mopping, cleaning, sanding and painting; performs general grounds keeping and housekeeping as required;
  • Ensures tools and equipment are properly maintained, and meets any scheduled maintenance requirements;
  • Responds to customer complaints regarding water problems;
  • Checks, repairs, and performs preventative maintenance on pressure reducing/presser sustaining valves;
  • Regulates pressures and flow rates in accordance with demand, storage, and production from other sources;
  • Monitors, operates, maintains, troubleshoots, and adjusts potable water treatment process equipment, including pumps, motors, pressure reducing valves, pressure-sustaining valves, pump control valves, water tanks, wells, chemical feed systems, and related plumbing components;
  • Controls the application of hazardous materials and chemicals associated with water treatment processes; 
  • Assists with daily rounds of wells, booster stations, and reservoirs; measures and records flow, pressure, and chemical feed dosages; records gallons pumped and number of hours each system ran the previous day;
  • Secures and transports hazardous chemicals to various facility locations and assists with the transport function by off-loading and loading hazardous chemicals for transport;
  • Runs routine laboratory tests to determine proper chemical treatment;
  • Maintains chemical feed pumps to ensure proper dosage of chemicals;
  • Calibrates water process equipment;
  • Maintains and calibrates various electronic and mechanical equipment;
  • Collects various water samples for laboratory analysis and performs simple water quality analysis tests;
  • Collects water samples to monitor and analyze residuals for disinfection control when needed;
  • Assists with the collection of all water compliance samples as required by the NMED;
  • Conducts water analysis tests to ensure safety and water quality by collecting representative water samples and testing for contaminants and properties associated with water treatment processes; 
  • Collects representative water samples to be used by other agencies for water analysis testing for regulation compliance;
  • Assists in the development and implementation of appropriate operator training programs and conducts classes to improve operator knowledge, skills, and abilities;
  • Provides on-the-job training to less experienced employees as assigned; may be called upon to provide functional supervision on a project basis as needed;
  • Guides and explains operations to visiting groups; 
  • Assists other divisions during emergencies or as may be required to maintain quality service to customers;
  • Drives a City vehicle in the performance of duties;
  • Contributes to a high-quality work culture through participation in training and mentoring to develop skills, including safety related training and skills;
  • Interacts professionally and provides excellent customer service to all levels of City staff and citizens, to ensure high operational and service standards; and
  • Performs duties in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.

OTHER IMPORTANT DUTIES

  • Must obtain and maintain required licenses and certifications;
  • Required to perform on-call rotation duties outside of normal work hours including evenings, weekends, and holidays;
  • Maintains the confidentiality of information obtained during performance of duties; and
  • Performs such other duties as may be assigned.

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

  • Job related O.S.H.A requirements;
  • Principles of customer relations;
  • Safe operation of vehicles and equipment;
  • City of Alamogordo Ordinances, City-wide and Departmental Policies and Procedures, and any other applicable laws regulated by an outside authority;
  • Basic mathematical principles;
  • Occupational hazards and standard safety practices and procedures;
  • Accepted methods of repair, rehabilitation, and operation of water supply and distribution system facilities;
  • Federal Safe Drinking Water Act (PL93-523);
  • Hydraulic and mechanical operations as applied to the operation of water production, storage, and distribution systems;
  • Methods, practices, equipment, and materials used in the daily maintenance of the water treatment processes;
  • New Mexico Environment Department Water Quality Bureau;
  • Physical and technical aspects of water distribution systems, including water quality, cross-connection control, operations, and maintenance;
  • Chemical and physical processes in the treatment of drinking water pursuant to the Federal Safe Drinking Water Act;
  • Methods and techniques of maintaining, repairing, and troubleshooting water treatment process; 
  • Operating principles of potable water production equipment such as valves, pumps and motors;
  • Principles and practices of water treatment processes; 
  • Sampling methods and techniques;
  • Water treatment chemicals used within the potable water production and their safe use and application;
  • Laboratory analysis techniques and health standards for water; and
  • Standard principles of the natural sciences including chemistry and biology.

Skill/Ability to:

  • Follow instructions and communicate clearly and concisely, both orally and in writing;
  • Convey work-related tasks in a positive, professional manner to employees of varied backgrounds and personalities;
  • Establish and maintain effective working relationships with those contacted in the course of work;
  • Maintain pertinent records and compile data into written reports;
  • Operate and monitor water treatment process equipment;
  • Perform heavy manual labor;
  • Perform routine to difficult maintenance, repairs, and installations to potable water production equipment such as pumps, valves, and electronic monitoring devices;
  • Maintain professionalism under pressure; 
  • Respond quickly and positively to customer complaints;
  • Adapt to changing technologies and learn functionality of new equipment and systems;
  • Diagnose operating problems and take effective courses of action;
  • Read, interpret and calibrate gauges and other recording devices related to water treatment process;
  • Read, interpret and understand technical manuals, drawings, blueprints, schematics, and diagrams;
  • Safely operate various light and heavy equipment used in daily activities of the water treatment system;
  • Operate standard office equipment, personal computers, Internet, and Microsoft Office software products as well as utilize a computerized maintenance management system (Data streams MP2) to monitor and improve the productivity of assigned personnel and enter data into those and other City computer programs;
  • Make independent technical decisions to maintain property treatment process;
  • Methods and practices of inspection as applied to the operation of water production, storage, and distributions systems;
  • Identify employee training needs and activities to improve employee performance; and
  • Maintain accurate legible records, prepare technical reports and diagrams, status reports, and completion of work requested as required.
WORK ENVIRONMENT:
  • Work is typically performed in the outdoors and may be subject to inclement weather conditions;
  • Daily physical labor that includes extended periods of sitting, standing, walking, kneeling, bending, reaching, climbing ladders, lifting heavy objects, swinging heavy hammers;
  • May be subject to repetitive motion such as painting, digging, driving;
  • Regularly lift and/or move up to twenty-five (25) pounds, frequently lift and/or move up to fifty (50) pounds, and occasionally lift and/or move up to or over one hundred (100) pounds with assistance;
  • The noise level in the work environment is usually moderate to loud;
  • May be exposed to hazardous traffic conditions as well as hazardous chemicals, contaminants, and pathogens; and
  • Required to wear personal protective equipment (PPE) appropriate for job assignments including protective footwear marked by the manufacturer, with a minimum standard of M/F I/75/C75, 6" ankle height work boots, per ASTM F2413-11.
 

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