Posted: 12/12/2021

DESCRIPTION:
-- First review of applications: December 27, 2021 --
 
Directs, managers, and coordinates the overall operations for the Water Treatment, Wastewater Reclamation, Utility Maintenance, and Solid Waste/Disposal Divisions of the Utilities Department in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.
RECRUITMENT QUALIFICATIONS:
Required:
  • Bachelors of Science in Business Administration, Business Management, Civil Engineering or a related field;
  • Eight (8) years of progressively responsible experience in Water, Wastewater, Landfill, Collection Center, and Utility Maintenance;
  • Eight (8) years of experience in a position supervising multiple employees;
  • Eight (8) years of experience planning, organizing and directing general public utilities programs or related experience in a city or similar government entity;
  • Valid New Mexico Driver’s License with a driving record acceptable to the City of Alamogordo (valid out-of-state license may be considered); 
  • Or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities.
 Desired:
  • Master’s degree in Business Administration, Business Management, or Civil Engineering.
  • Current Water Supply Level 4 (WS4) certification* issued by the New Mexico Water Quality Control Commission.
  • Current Wastewater Level 4 (WW4) certification* issued by the New Mexico Water Quality Control Commission.
  • Current Landfill Operator Certification.
Minimum qualifications for WS4 and WW4 certifications are determined by the NMED Utility Operator Certification Program. Testing eligibility is subject to change pursuant to the Program.
ESSENTIAL DUTIES:
  • Directs, manages, and coordinates the operations of the Utilities divisions;
  • Assumes full management responsibility for all assigned department services and activities including Water Treatment (Water Collection, Treatment, Production, and Water Resources, Utility Maintenance (Water Distribution and Sewer Collection Maintenance), Wastewater Reclamation (Wastewater Treatment, Sludge Disposal, Reclaimed Water Production, Distribution and Monitoring), and Solid Waste Collection and Disposal;
  • Reviews operating reports to monitor program effectiveness; confers with various internal and external officials to coordinate utility operations; prepares regulatory reports per predetermined state and federal regulatory guidelines;
  • Oversees management of utility contracts;
  • Recommends and administers policies and procedures;
  • Exercises independent judgement within broad policy guidelines; evaluates and analyzes issues, and recommends and implements solutions; identifies and monitors Department performance, productivity, progress on goals, objectives, and performance targets to ensure achievement; directs the continuous improvement of work products to assure the overall integrity of the support and functionality of Department products and services;
  • Oversees management of utility infrastructure projects to ensure completion within established timetables, budgets and that utility infrastructure projects conform to local, state, and federal standards; Develops operational strategic plans, goals, and objectives for the department and related divisions with the assistance of division supervisors and managers in carrying out goals and objectives;
  • Provides direction and guidance over environmental, regulatory and security matters affecting utility operations while adhering to state and federal regulatory guidelines;
  • Establishes, within City policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly;
  • Plans, directs and coordinates, though subordinate level staff, the Utility Department's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems;
  • Participates in the development of short and long range department and City goals, plans, updates and improvements; identifies improvement needs, develops project plans to resolve problems, and implements and oversees maintenance, updates, changes and improvement projects;
  • Develops and implements department policies and procedures, consults with other City departments regarding the Utilities Department’s needs; coordinates the efforts of department toward meeting City’s public work’s needs;
  • Develops, implements and monitors the department budget by coordinating and incorporating preliminary division budgets into department budget; prepares supporting justifications and related documents; implements and administers sections of the approved budget to the corresponding divisions;
  • Provides technical direction to engineering and technical staff regarding utility development, operational strategies and design/analysis;
  • Reviews engineering plans for proposed developments and projects along with other related documents for compliance with applicable City of Alamogordo Standards and Ordinance’s, and any applicable state laws and/or regulatory guidelines;
  • Plans a continual work schedule to maintain a safe and sanitary water system, continuous sewer collection and treatment system and ongoing refuse collection and disposal while adhering to state and federal regulatory guidelines; 
  • Oversees and approves department expenditures and purchases within the City of Alamogordo ordinance guidelines; ensures that all department operations comply with budget limitations;
  • Oversees permit applications for water, sewer, and solid waste, conducts a review of permit applications prepared by consultants; Examines all applicable permits and documents required before approval of permit applications;
  • Directs and oversees the personnel activities of the department including selecting and recommending new hires; recommending and implementing terminations, disciplinary actions and related personnel activities; resolves grievances;
  • Conducts performance evaluations for direct-report staff; reviews the performance evaluations of subordinate division employees;
  • Mentors direct-report employees to full potential and ensures appropriate training is given to meet the standards of the position held; 
  • Ensures self and division employees attend training necessary to meet City safety training hours, State and Federal regulations, and continued education requirements to maintain certifications and licenses required of positions;   
  • Maintains current knowledge of the utility industry, safety-related regulations, new technology and methods; 
  • Maintains safety program in accordance with Human Resources risk management program and OSHA;
  • Provides departmental research, reports, and advice to the City Manager for agenda items and special projects including researching and revising water rates; develops policy proposals, answers questions from Commissioners and the public concerning agenda items;
  • Represents the Utilities Department at Commission meetings and work sessions, public hearings, relations with county, state and federal governments and other civic meetings;
  • Works with outside agencies, consultants and various governmental policy makers; 
  • Reviews and evaluates various reports, proposals, and feasibility studies involving the department or related divisions;
  • Answers questions and responds to complaints and suggestions from the public, outside agencies, and others regarding department policies, procedures and activities;
  • Maintains complete and accurate records of department activities; develops and maintains a system of record keeping for data;
  • Maintains community involvement by becoming a participating member in local professional and civic organizations;
  • Establishes procedures to assure the highest standards of risk management, employee safety, and risk avoidance;
  • Responsible for thoroughly investigating, reviewing, and addressing department or division accidents to prevent future occurrences and control risk management related costs;
  • Provides excellent customer service to ensure conformance from other department staff of the same commitment to ensure high operational and service standards are met and maintained for the Citizens of Alamogordo; 
  • Interacts professionally and provides excellent customer service to all levels of City staff and citizens, to ensure high operational and service standards;
  • Contributes to a high-quality work culture through participation in training and mentoring to develop skills, including safety related training and skills; and
  • Performs duties according to City of Alamogordo Ordinances, City-wide and Departmental Policies and Procedures, and any applicable laws regulated by an outside authority.
OTHER IMPORTANT DUTIES 
  • Works outside of normal work hours including evenings, weekends, holidays, special meetings, and for emergencies;
  • Makes public presentations and represents the City on committees, boards, and with civic organizations and while conducting outside City-related activities;
  • Operates a city vehicle;
  • Must maintain required license(s);
  • Some travel may be required;
  • May be called upon to substitute for other department directors in the grievance process;
  • Maintains the confidentiality of information obtained during performance of duties; and
  • Performs such other duties as may be assigned.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 
 
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
  • Safe operation of vehicles;
  • Job related O.S.H.A. requirements;
  • Federal Safe Drinking Water Act (PL93-523);
  • New Mexico Environment Department Water Quality Bureau; Ground Water Quality Bureau, Solid Waste Bureau; 
  • Office of the State Engineer;
  • Principles and practices of departmental functions and operations, including research and data analysis; 
  • Operations, services and activities of a comprehensive public utility and engineering program;
  • Methods, techniques, materials and equipment utilized in public utility construction projects;
  • Principles and practices of municipal budget preparation and administration;
  • Pertinent Federal, State and local laws, codes and regulations;
  • Budget preparation, fiscal control, program planning and development, and strategic planning;
  • Develops capital projects; prepares, proposes and implements the Capital Improvement Plan;
  • Research techniques including sources and availability of information; principles of project and program management, including scheduling, prioritizing and long-range planning; and
  • Principles and practices of employment supervision, including employee development, labor contract requirements, performance evaluations, and progressive discipline.
 Skills/Ability to:
  • Demonstrate excellent written and oral communication skills, problem-solving skills, and interpersonal skills;
  • Review and evaluate the work of subordinate staff to ensure that high operational and service standards are met and maintained;
  • Identify employee training needs and activities to improve employees’ professional skills, abilities, and performance;
  • Design, organize, and conduct studies and present the results of such studies;
  • Develop and coordinate the formulation of long-range planning including, financial and Capital Improvement Plans;
  • Research, analyze and evaluate new service delivery methods and techniques;
  • Operate a personal computer using word processing, spreadsheets, and database software;
  • Analyze, prepare, and maintain accurate work papers, reports, and records; 
  • Analyze problematic and/or complex situations, data and/or reports, and draw sound conclusions and recommendations;
  • Demonstrate basic mathematical principles;
  • Coordinate and prioritize multiple tasks and deadlines simultaneously; exercise good judgment; respond quickly and effectively in difficult situations; 
  • Work and maintain professionalism when under pressure;
  • Manage simultaneous tasks and projects and meet multiple deadlines;
  • Participate in and conduct meetings with public and private officials;
  • Work effectively with the public in a courteous, efficient, and professional manner; and
  • Establish and maintain productive working relationships with City of Alamogordo elected and appointed officials and staff, the public, media, and federal, state and local agencies.
WORK ENVIRONMENT:
  • Duties are typically performed in an office environment;
  • Some time may be spent reviewing projects outdoors during inclement weather;
  • Non-traditional work hours may be necessary;
  • Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration; and
  • Required to wear personal protective equipment (PPE) appropriate for job assignments including protective footwear, marked by the manufacturer, with a minimum standard of M/F I/75, 6” ankle height work boots, per ASTM F2413-11 or ANSI Z-41.
 

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