DESCRIPTION:
This position is currently dependent on grant funding.
A member of the Mobile Crisis Response Team (MCRT) and will assess, evaluate, perform crisis intervention techniques and will develop a crisis plan for continuation of services related to individual clients.  Responsible for all incident documentation and will be the on-site resource for any relevant clinical information and will be the liaison for collaboration with other involved parties including families, friends and other community providers (all under the clinical supervision of an independently licensed clinician).  This is an excellent position for people with lived experience (substance use disorder or mental health condition) to work as a part of a mobile crisis team serving people in crisis in Otero County.
RECRUITMENT QUALIFICATIONS:
Required:
  • High school diploma or GED equivalent;
  • Certified Peer Recovery Specialist (CPSW) or (CFPSW) in New Mexico or willingness to be certified at the next testing opportunity;
  • Valid New Mexico Driver’s License, or the ability to obtain within 60 days, with a driving record acceptable to the City of Alamogordo; or
  • Any equivalent combination of education, experience, and training which provide the required knowledge, skills, and abilities.
Desired:
  • Bachelor’s degree; and
  • Lived experience of recovery from a mental health condition and/or a substance use disorder.
ESSENTIAL DUTIES:
  • Assist in performing a danger assessment, a crisis assessment, and environmental assessment and a lethality assessment upon entry to the community situation;
  • Assist in performing an on-scene assessment and treatment plan;
  • Effectively perform crisis intervention including de-escalation, crisis planning and implementation;
  • Design appropriate referral recommendations using available community resources and follow-up;
  • Provide case management duties to reduce future crisis response needs;
  • Play an advocacy role;
  • Promote self-care, illness self-management and wellness and recovery;
  • Address population of child, adolescent, adult, dual diagnosis, co-occurring and elderly;
  • Work with families and involved persons to de-escalate the situation, make a crisis plan and enlist cooperation with recommended treatment;
  • Document interactions;
  • Must be able to work as a team with first responders and be aware of first responder culture;
  • Become familiar with police codes and language;
  • Participate in and complete all required trainings;
  • Provide education in the community about the agency and all components of CRS when needed;
  • Check work email at the beginning and end of each shift;
  • Provide mentoring to interns and new staff;
  • Contributes to a high-quality work culture through participation in training and mentoring to develop skills, including safety related training and skills;
  • Interacts professionally and provides excellent customer service to all levels of City staff and citizens, to ensure high operational and service standards; and
  • Performs duties in accordance with the Employee Manual, Department Policies and Procedures, City of Alamogordo Ordinances, and any applicable State or Federal authority.
OTHER IMPORTANT DUTIES
  • Performs such other duties as may be assigned; and
  • Maintain the confidentiality of information obtained during performance of duties.
The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
 
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of
  • Internet and Microsoft Office (Word, Excel, PowerPoint, Outlook); and
  • Working effectively with individuals in need.
Skill/Ability to
  • Ability to work with the professional staff of service provider agencies;
  • Accepting attitude regarding multiple pathways to recovery;
  • Willingness and ability to work a flexible schedule; and
  • Willingness to train on Electronic Consumer Record Software.
WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work is generally performed in a typical office environment.
While performing the duties of this job, the employee will:
  • Frequently be required to sit, talk and hear;
  • Occasionally be required to stand and walk;
  • Use hands to finger, handle, or operate objects, controls, or tools listed above;
  • Reach with hands and arms;
  • Climb or balance;
  • Stoop, kneel, crouch, or crawl;
  • Occasionally lift and/or move more than 100 pounds;
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus;
  • Frequently works in outside weather conditions;
  • Occasionally works near moving mechanical parts;
  • Works in high, precarious places;
  • Occasionally be exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, and vibration;
  • The noise level in the work environment is usually moderate; and
  • Driving will be necessary.
The City of Alamogordo is an Equal Opportunity Employer.

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