OTERO COUNTY, Alamogordo, New Mexico is recruiting for Operations Manager.
Employment Status: Full-Time
Experience Required: Five (5) years of 911 experience related to the operation of computers, radio, and telecommunications system and providing police, fire, and EMS dispatch operations
Minimum Education Requirements: High School Diploma or equivalent.
Certification: See Full Job Description.

Job SummaryThrough supervision of the 911 Director, the Operations Manager position research develops, implements, and oversees the programs, policies, procedures, and services at the Center, ensuring the highest service standards to the public and user agencies.
The most important and essential job function of the position is attitude which includes the following: interacting positively and cooperating with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision.
The Operations Manager may perform other related duties and tasks, as required and shall have the physical, mental and emotional abilities to perform the essential job duties of the position.


  • Through understanding of Motorola Spillman System, Flex, and Mobile CAD.
  • Working understanding of Motorola MCC 5500/7500 and Zetron Radio Consoles
  • Principles and procedures of record keeping.
  • Principles, policies, and procedures of the New Mexico Public Safety Communications Systems and NFPA 1221 standards as they relate to a PSAP.
  • Good communication skills, both oral and written.
  • Demonstrated ability to work independently.
Salary: $30.50 per hour plus benefits package.
Applications may be picked up, and must be returned to the Otero County Administration Office, 1101 New York Avenue, Alamogordo, NM.  An application and job description can be downloaded from our website, http://co.otero.nm.us.  Position is OPEN UNTIL FILLED.

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