Posted: 02/26/2023

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REPORTS TO: Direct Services Manager


SUMMARY: Employed on a part-time basis (with no guarantee of hours) to provide direct care services to individual(s) according to local, state and federal standards.


  • Provide direct care services to individuals of all ages and levels of need.
  • Maintain the health and safety of one or more individuals at one time, while providing services either in group or individual settings.
  • Advocate for and support all individuals served and their families in accordance with service standards and regulations.
  • Assist the individual’s efforts to engage in meaningful and positive interactions with others.
  • Provide individuals the opportunity for progress toward outcomes in accordance with their ISP (Individual Service Plan) or care plan.
  • Demonstrate participation and initiative in all of the program’s daily activities/services.
  • Communicate progress of services or barriers to the provision of services with Service Coordinator(s) or management.
  • Complete required forms, reports and documentation in a timely manner and in accordance with service standards and regulations.
  • Attend individual’s service planning meetings as needed.
  • Provide or assist individuals being served with transportation needs.
  • Participate in professional meetings as required.
  • Complete and maintain training requirements per service standards and regulations.
  • Display ethical behavior at all times.
  • Maintain confidentiality of individuals, families, and coworkers.
  • Display a professional and positive attitude towards individuals and their caregivers.
  • Display a professional and positive attitude towards coworkers and supervisors.
  • Remain compliant with applicable service standards and regulations governing services provided.
  • Remain compliant with Zia Therapy Center, Inc. policies and procedures.
  • Observe all appropriate safety guidelines.
  • Other related duties as assigned.

DD Waiver Program only

  • Support strategies implemented in individual’s specific therapy plan(s) and/or behavioral support plan.
  • Work with and provide assistance to other staff while working within group setting.


EDUCATION AND/OR TRAINING REQUIRED: High school diploma/GED required.

WORK EXPERIENCE PREFERRED: Working effectively individually or in a fast-paced team environment.


  • Good organization and documentation skills.
  • Ability to lift 50 pounds.

PHYSICAL REQUIREMENTS: Ability to meet or exceed the following physical requirements, with or without accommodations. These are estimates only and can change from day-to-day depending on tasks assigned.

  • Walk- 25%
  • Stand- 30%
  • Sit- 15%
  • Bend/Stoop- 10%
  • Lift/Carry- 5%
  • Push/Pull- 15%

LEGAL REQUIREMENTS: All employees driving Zia clients are required to comply with Zia’s automobile insurance carrier’s requirements.

Job Type: Part-time


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